Shipping & Returns

to the uk, ireland and channel islands

DELIVERY INFO

Our mission at Motocross Parts UK is to dispatch the parts you order as quickly as possible to you.

Delivery time: 2-3 working days : It is our aim to delivery the parts to you within this time frame, often sooner. 

However, the delivery time stated is a guide not a guarantee.

If you need a part by a certain date please contact customer services on 0800 689 1957 who will be happy to advise and assist

postage services

Depending on the size, weight and value of the order we use the following delivery services

Returns

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

We reserve the right to reject any returns after 28 days.

If you have received the correct parts you ordered and wish to return them, there is a 15% handling and admin fee to be deducted from the refund on return of the order. Return postage will need to be paid as well.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (3 to 5 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping/Delivery

We ship to mainland UK, Ireland and the Channel Islands for FREE for orders of £50 or more. Otherwise a £4.99 flat fee is charged for orders under £50.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. We will aim to ship the products to you as soon as possible however, the delivery time stated is a guide not a guarantee.